Portland Observatory Site Manager
Greater Portland Landmarks, Inc.
||Greater Portland Landmarks, Inc.
||Portland Observatory Museum, 138 Congress Street, Portland, Maine
||$12.75/hr up to 32 hours/week
||May 25, with pre-season training
The Portland Observatory Site Manager will work closely with the Manager of Education Programs to oversee daily operation of the Portland Observatory Museum and leading public tours. Portland Observatory is open daily from Memorial Day to Columbus Day.
• Open and close the Observatory for business during its scheduled hours of operation.
• Schedule docents to cover tour shifts using on-line Google Calendar/Master Calendar and supervise volunteer docents on-site
• Greet visitors and create a positive and professional atmosphere for both docents and visitors
• Sell tour tickets and retail merchandise; present tours to the public, as needed
• Oversee cash management and make bank deposits
• Attend Staff Meetings when possible
• Be available to work alternating weekends with Assistant Site Manager as needed
Additional responsibilities include, but are not limited to;
1. Awareness and responsibility for visitor safety
2. Oversee docents and the “docent sign-in” log
3. Manage gift shop, including keeping shelves stocked and notifying Manager of Education Programs when stock items are low
5. Close the cash register and credit card purchases
6. Provide additional assistance to the Manager of Education Programs during scheduled special events.
7. Keep Manager of Education Programs informed of scheduling additions and changes through daily phone conversation or e-mail correspondence.
8. Make last minute or emergency scheduling changes due to unforeseen situations (i.e. a docent does not show up for a shift, the Observatory is “over run” by ship tourists and an extra docent is needed, etc.)
- ability to walk up and down stairs
- basic computer skills
- excellent human relations skills
- demonstrated customer service skills
- strong oral and written communication skills
- enthusiasm for working with people of various ages
- ability to manage, and organize activities and people
- enthusiasm for sharing knowledge
- available to work on the weekends and/or evenings
A background and/or interest in history or historic preservation is preferred but not required – we will provide training.
How To Apply
Interested applicants please send cover letter explaining your background and interest in the project, a resume, and three references by April 22, 2013 to: Jennifer Pollick, Education Manager, Greater Portland Landmarks, firstname.lastname@example.org. Electronic applications are preferred.