COMMONLY ASKED QUESTIONS ABOUT METHODS OF PAYMENT, CONTACT INFO AND MORE
Which membership is right for me? MAM encourages all organizations to join as an institutional member because that category provides benefits for the organization as well as for staff and volunteers; dues are based on the organization's annual operating budget. MAM welcomes individual memberships from students, retired museum or archival professionals, those who wish to join as an individual in addition to their organizations' membership, or those unaffiliated with an institution and not serving as paid consultants. To see if your organization falls within MAM's mission, visit our Frequently Asked Questions page.
What does MAM do with my contact information? Institutional members have their organization listed with their public street address, public phone, and public email addresses (as they have indicated on the member profile) under the Find an Archive/Museum searchable database. Business members' contact information is searchable by the public in the Service Provider Directory. Individual members' information is not searchable by the general public but is available to other MAM members in the directory in the members' only section of the website. MAM, per a policy adopted by the Board of Directors, does not sell its membership list.
Which email address should I use? MAM's membership system is tied to your email address. Each member must have a different email address. If you are trying to log in to renew your membership and are not using the same email that we have on file, the system will count you as a new member rather than a renewal. If you are unsure what email we have on file for your organization or if you are experiencing any problems, please let us know at firstname.lastname@example.org. We suggest that you use a generic email address for your institution's membership (i.e., email@example.com). Or, if your organization is a member and you are also an individual member, you could use your organizational email for your institution's membership and your personal email for your individual membership. If you have any questions about the membership renewal process, please email firstname.lastname@example.org.
I do not have an email address. Can I still join? YES! To join MAM without using an email address, just print, fill out, and return the membership form or call 207.400.6965 and request an application be sent to you by fax or mail. Simply mail the completed form back to MAM with your check.
Can I join online and still pay by check or purchase order? Yes, you can mail your check or institutional purchase order but still fill out all of your information online. When it comes to the time for payment, click the option for paying by check. This alerts MAM to your membership and the payment will be posted to your account upon receipt.
Does MAM use Paypal? MAM's online membership system uses PayPal to process credit and debit cards. If your institution blocks PayPal in the use of its institutional credit card, you can still complete your membership application online. Just select the option to pay by check and then send us either a check or an institutional purchase order.
What constitutes a membership year? MAM membership is offered on a "rolling" basis, meaning your membership is good for one calendar year from the date your registration form is processed. For example, if you join MAM on July 1, 2016, your membership will be good until July 1, 2017. MAM will automatically contact you when it is time for you to renew.
For more information on MAM membership levels and benefits, click here.