Freeport Historical Society is a vibrant and active non-profit organization in Freeport, Maine whose mission is to enrich lives by keeping Freeport’s past present. We are actively seeking a Community Engagement Coordinator to bring our programs, events, and communications to life. This position requires a person who can work flexibly, independently, and collaboratively within a small staff. Days and hours are negotiable from 24 hours to 40 hours per week, depending on the successful candidate.
This position will serve as the first point of contact for visitors, volunteers, members, donors, and trustees entering our newly renovated archive and exhibit space, overlooking our tranquil garden at 45 Main Street in Freeport. In addition to contributing to the organization’s smooth administrative functioning, this position will oversee and coordinate FHS communications, development efforts, programs, and events. This position may also work collaboratively in communications support of our partner organization, Arts & Cultural Alliance of Freeport.
Responsibilities will include:
Administration & Visitor Services:
· Serve as the first point of contact in greeting guests & visitors in person, by phone, and digitally to provide information, hospitality, and guidance.
· Enter and maintain donor records and financial information in appropriate databases and filing systems, manage acknowledgments and donor communication, and provide reports as needed.
· Process transactions, including sales of FHS merchandise, admission, membership, donations, event registrations.
· Assist with the oversight of visitors within exhibition or research spaces.
· Communicate organizational rules and policies to visitors in a clear and respectful manner; remind and enforce as necessary.
· Maintain the presentation and upkeep of the reception area and public spaces, stocking of communication materials and brochures, appropriate signage, etc.
· Work with the Executive Director and the Collections & Education Manager on the development and supervision of volunteers.
· Ensure effective upkeep of visitor services initiatives, including logging comment cards, contact information, and attendance in appropriate database, etc.
· Perform general administrative duties, including but not limited to providing administrative support to staff, data entry and filing, supply ordering, mail, basic marketing tasks, and sharing in the everyday cleaning of the building with the rest of the staff.
Programs & Events:
· Administer and manage the organization’s House Marker Program and Genealogy Program, including but not limited to fielding and managing requests, directing constituents to the appropriate resources, administering and processing necessary forms, and conducting research as needed.
· Assist with the planning, coordination, and running of all programs (public, educational, and virtual) and events (fundraising and outreach), including annual events such as the Gala and Pettengill Farm Day.
· Create, maintain, and distribute written and digital content to build public awareness and support of FHS and its mission, programs, events, and partnerships.
· Manage, develop, and coordinate content for the Society’s website, social media platforms, and email communications.
· Coordinate the schedule, production, mailing, and posting of the organization’s quarterly newsletter, The Dash.
· Generate and complete organizational mailings, including fundraising letters, event invitations, program announcements, etc.
· Excellent computer and technology skills, including proficiency with social media and email marketing platforms, content management systems, Zoom Webinar or similar webinar platforms, and the use of audio/visual equipment.
· Proficiency in office software and programs, such Microsoft 365 Suite and QuickBooks. Understanding and proficiency with databases a plus.
· Ability to handle multiple tasks, and manage demanding situations effectively, while showing initiative and being anticipatory rather than reactive.
· Effective time management and work organization skills, with a high attention to detail.
· Solid written and oral communication skills.
· Associate’s Degree, or equivalent work experience (non-profit experience preferred).
· Interest in history and supporting history-based institutions.
· Proven ability to work within a small, dynamic team and build strong relationships with colleagues and stakeholders.
· Valid driver’s license and transportation to get from site to site as required.
Physical Demands and Work Environment:
The Community Engagement Coordinator usually works in an office environment, but the mission of the organization may sometimes take him/her to non-standard workplaces. The Community Engagement Coordinator works within a standard work week and additionally may occasionally work evenings, weekends, and overtime hours to accommodate organizational activities such as meetings, programs, and events.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and answer telephones. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low.
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References will not be contacted without permission.