Maine’s First Ship seeking Visitor Services Associate (Seasonal, Part-Time) 

Schedule: 18 hours/week (Thursday, Friday, Saturday 9:30am-3:30pm) 
Season: June – September 
Compensation: $18/hour 

Position Overview The Visitor Services Associate serves as the welcoming face of the organization, providing exceptional customer service and creating a positive, engaging experience for all visitors. This role supports daily operations at the visitor center, assists with admissions and retail sales.  

This is a part-time, seasonal position ideal for someone who enjoys working with the public, has an interest in history or education, and thrives in a dynamic, small-team environment. 

To apply, please send résumé, letter of interest, and 3 references to info@mfship.org

Key Responsibilities 

Visitor Engagement & Customer Service 

• Greet visitors warmly and serve as the first point of contact 

• Provide orientation to the site, exhibits, and daily programming 

• Answer questions about the organization, local area, and historical topics 

Admissions & Retail Operations 

• Process admissions, memberships, and program registrations 

• Operate point-of-sale (POS) system for gift shop purchases 

• Maintain accurate cash handling and daily sales reconciliation 

• Assist with merchandising, restocking, and maintaining an attractive retail space 

Site Operations 

• Open and close the visitor center as scheduled 

• Ensure spaces are clean, organized, and visitor-ready 

• Monitor exhibits and report any maintenance or safety concerns 

• Support setup and breakdown of programs and events 

Program Support 

• Help manage visitor flow during busy periods or special events 

• Provide logistical support for staff and volunteers 

 

Qualifications 

• Strong interpersonal and communication skills 

• Friendly, reliable, and professional demeanor 

• Ability to work independently and as part of a small team 

• Comfort handling money and basic technology (POS systems, tablets, etc.) 

• Previous customer service, retail, or hospitality experience preferred 

• Interest in history, museums, or education a plus 

Physical Requirements 

• Ability to stand for extended periods 

• Ability to lift up to 25 lbs occasionally 

• Comfortable working both indoors and outdoors in varying weather conditions 

Schedule & Commitment 

• Thursdays, Fridays, and Saturdays (approximately 6 hours per day) 

• Availability required for the full season (June through September), including occasional holidays or special events 

What We Offer 

• A collaborative and mission-driven work environment 

• Opportunities to learn about local history and public engagement 

• Hands-on experience in museum and nonprofit operations