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Job Opportunity: Portland observatory Assistant Site Manager (2 positions)

21 Mar 2015 9:01 AM | Anonymous member (Administrator)

Portland Observatory Assistant Site Manager

Greater Portland Landmarks

TITLE: Portland Observatory Assistant Site Manager (2 positions available)

Part time, seasonal, 24 hours per week (every other week on Friday, Saturday, Sunday)

Memorial Day Weekend – Columbus Day, pre-season training and orientation in April and May.

REPORTS TO:  Manager of Education Programs

PURPOSE OF THE POSITION:

The Portland Observatory Assistant Site Manager will work closely with the Observatory Site Manager, overseeing the daily operation of the Portland Observatory Museum when on site and leading public tours.

Responsibilities:

  • Open and close the Observatory for tours during its scheduled hours of operation.
  • Make bank deposits and ensure that there is adequate change for cash sales.
  • Supervise the volunteer docents on-site.
  • Present tours to the public, when necessary. 
  • Greet visitors
  • Sell tour tickets and retail merchandise,
  • Create a positive and professional atmosphere for both docents and visitors
  • Be available to work alternating weekends with another Assistant Site Manager

Additional responsibilities include, but are not limited to;

  1. Awareness and responsibility for visitor safety
  2. Ask docents to sign in their hours in the “docent sign-in” log
  3. Keep gift shop shelves stocked
  4. Communicate status of Gift Shop stock, docent scheduling changes and all other issues/items with the Education Programs Assistant/Observatory Site Manager
  5. Close the cash register and credit card purchases daily
  6. Provide assistance on Flag Day and other scheduled special events.
  7. Make docent scheduling adjustments, as needed, including immediate or emergency needs due to  unforeseen situations.

KEY COMPETENCIES:

-          must be able to walk up and down 100 stairs

-          must have basic computer skills

-          excellent human relations skills

-          demonstrated customer service skills

-          strong oral and written communication skills

-          enthusiasm for working with a variety of ages

-          ability to manage, and organize activities and people

-          enthusiasm for sharing knowledge

-          available to work on the weekends and/or evenings

A background in history or historic preservation is preferred but not required – we will provide training. 

Additional Job Information

Please submit cover letter, resume and three references to education@portlandlandmarks.org. Resumes will be accepted until position is filled.
4/15/2015
Teacher, Volunteer Management
May 25, 2015
Portland Area
Portland Observatory, 138 Congress St., Portland


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