The Abbe Museum offers unique career opportunities that empower individuals to connect with our mission and our audience in a profound way.
As a Guest Services Associate, you will be making a significant contribution to Maine’s first and only Smithsonian Affiliate, a Museum beloved by visitors from around the world. The Smithsonian is the guardian of some of our nation’s most valuable scientific, historic, and artistic treasures and is a leader in research, innovation, and discovery. The Abbe Museum fits snugly within this realm, offering our visitors unique and inspiring experiences every single day. Guest Services Associates help the Museum to encourage a more tolerant and culturally-aware society by inspiring visitors to think more deeply about the history and contemporary lives of individuals from other cultures.
The Abbe Museum experience is inclusive and welcoming to all. We foster a strong staff culture of collaboration and teamwork, in a service-focused environment. Staff in public-facing departments must always present a welcoming and inclusive museum visitor experience. Do you enjoy interacting with people? Do you believe that customer service is an important part of a positive experience? We hope you'll consider joining the Abbe’s growing Guest Services team.
Reporting to the Associate Manager of Guest Experience, Guest Services Associates act as an integral source of patron knowledge about the Museum, its history and current strategic direction, and its exhibitions and programs.
Ideal candidates have a heart for service, are driven, self-sufficient, and committed to promoting the Abbe's new Customer Service Pledge and to finding surprising and welcoming ways to interact with patrons of all types. Check out A Day in the Life of an Abbe Museum Guest Services Associate for a peek into what the job entails. Incentives will be given to exemplary job performers.
This is a seasonal position, from May 1st through October 31st, 20-40 hours per week at $10 per hour. For more details about daily tasks and how to apply, please contact the Associate Manager of Guest Experience, Debbie Miles, at firstname.lastname@example.org or 207-288-3519.